Learning Centre

Our Fibreglass pools have excellent longevity that comes with a 25-year structural warranty.

Unlike a concrete pool, it is a non-porous material, so you do not need to use as many chemicals in your swimming pool. The fibreglass also has a very smooth surface, unlike concrete, making it more enjoyable for little (and big) feet to enjoy running around.

Vinyl or liner pools are something that we have all probably experienced; they are a very cost-saving product; however, they can rip, and the liner may need replacing every 5-10 years.

The pools come with a 25-year warranty from the manufacturer, covering the pool's structural integrity.


All the equipment comes with manufacturer's warranties, ranging from 1 to 25 years, depending on the product. These are all itemised for you on your quote and in the equipment upgrades brochure.

If you notice that something needs to be fixed, or you have a general question about your pool or a piece of equipment, then our friendly staff will look after this for you.

If it is a fault with your equipment, our supplier's technical support team will contact you within five business days (usually sooner). You are also given their details so that you can follow up if you choose.

We are a completely online business; we do not have storefronts or showrooms, which enables us to keep our costs down to pass on these savings to our customers.

Once you know that you want a pool, you can decide on your pool by viewing our pool range online. Choosing a size and shape can sometimes be daunting for people. We recommend that you jump on your local council's website and determine your boundary requirements. Once you know these, you can narrow down a size and shape that will work for you.

After you have chosen a size and shape, we can send you a quote for the complete kit. This includes your swimming pool shell, pool filtration equipment, and the documentation that makes up part of your approvals and delivery.

We can also provide additional equipment to get the pool of your dreams.

As a business, we do not get directly involved in the installation process; however, we have a network of private contractors who have previously installed for our customers that we can recommend to you. These contractors will facilitate the entire installation process for you.

You have a few options regarding your approval process.

We understand that getting approval for your swimming pool can be daunting, so we have broken it down for you below to help ease you into the process.

All new swimming pool construction in Australia requires approval. There are different requirements depending on the State and your Local Council Area.

Once a deposit has been received, we will give you the following documentation that makes up part of the approval process:

1. Engineering Drawing
2. Skimmer Box Compliance Certificate
3. Computations Sheet
4. STD 1A – Concrete Bond Beam Details
5. STD 2A – Uniform Bearing
6. STD 3A – Pier Details
7. Litres of the pool and the setback measurements. The measurements are in mm, and the setback is measured from the coping to the pool floor.
8. Customer User Guide
9. Flood Document
10. Once you have these documents, you can start your approval process.

You have three options when it comes to approvals:

1. DA with your local council and then a Construction Certificate
2. CDC (Complying Development Certificate)
3. Private Certification